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Some interesting facts about the transit system we run…


“Customer on-time service is 95.47 percent, with the four biggest delays of the quarter all involving customer medical issues.”
BART News 

Customer Satisfaction

“Overall customer satisfaction is up by two points in the 2012 survey compared with 2010, to 84% from 82%. Only 5% indicated they were somewhat or very dissatisfied with BART.”
BART News 

Record Ridership

“Six of the top ten record ridership days in BART’s 40-year history occurred in October 2012, including one weekend that featured the America’s Cup World Series, Fleet Week, Hardly Strictly Bluegrass and a 49ers game at Candlestick Park. BART’s all-time time ridership record high of 568,061 occurred with the Giants World Series Victory Parade and Halloween.”
BART News 

Healthy Budget Surpluses

“BART ended the 2010 fiscal year with an $8.5 million surplus: Directors voted 7-2 to delay fare increases for 6 months, which cost the district $2.2 million in lost revenue”
“BART Comes Up with Another Big Windfall,” San Francisco Chronicle, 8/12/10

“In 2011 BART’s budget surplus was $21.4 million; for 2012, it was $30 million.”
SF Examiner

“BART’s operating budget has a $35 million surplus this year.”
SF Chronicle, 9/1/11

  • “Train operators and station agents have a maximum annual salary of $62,000.” SF Examiner, 6/13/2013
  • Salary of BART General Manager: $399,000 plus “incentive bonus”
  • Salary of BART assistant General Manager: $253,653 plus annual management bonus
  • Salary of San Francisco Mayor: $252,000
  • Salary of California Governor Jerry Brown: $165,288
  • Salary of California Attorney General Kamala Harris: $143,000

“With the exception of Caltrans, transportation directors are among the nation’s highest-paid public executives. San Francisco MUNI director Nathaniel Ford makes $308,875 a year and BART General Manager Dorothy Dugger made $332,700 last year.”

SF Chronicle, 4/07/10